11) Educational Quality Management System (ISO 210001)
What is ISO 21001?
ISO 21001 specifies requirements for a Management System for Educational Organizations (EOMS) when such an organization needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research and/or aims to enhance satisfaction of learners, other beneficiaries and staff through the effective application of its EOMS, including processes for improvement of the system and assurance of conformity to the requirements of learners and other beneficiaries.

Who should implement 21001?

All requirements of ISO 21001 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery.

ISO 21001 can be applied to educational organizations within larger organizations whose core business is not education, such as professional training departments.

What are the key benefits of 21001 Certification?

  • Enhances image, credibility and competitiveness of an educational institute.
  • Continually improves education system by stimulating excellence and innovation.
  • Motivates staff for active participation in learning and professional development.
  • Supports the acquisition and development of competence through teaching, learning and research.
  • Enhance satisfaction of learners, other beneficiaries and staff through improvement of processes and conformity to the requirements of learners and other beneficiaries.
  • Provides a framework to establish policies, procedures and processes for social responsibility, ethical conduct, accessibility and equity as a part of educational management system.
  • Provides guidelines for protection of data and information.
  • Enhanced social responsibility by providing inclusive and equitable quality education for all.
  • Demonstrates more personalized learning and effective response to all learners, in particular those with special education needs and distance learners.
  • Demonstrates and increases effectiveness and efficiency through consistent processes and evaluation tools.
  • Provides ability to demonstrate commitment to effective quality management practices.
  • Helps to develop a culture of quality and organizational improvement.
  • Harmonizes regional, national, open and proprietary standards within an international framework.
  • Extended participation of interested parties.