OUTSOURCING
- Management System Maintenance
- Internal Audit
- Training and Development
- Supplier Auditing
Outsourcing
Scope of Outsourcing Services
Management System Maintenance
How does it work?
We assign a dedicated and experienced consultant to our customers to work few hours in a week/month/year (as required) to coordinate management system activities as a part of their team including but not limited to ensure documented information is updated, required training is provided to all employees to implement the management system, internal audits are conducted on time, customer complaints are managed and corrective actions are taken for improvement. Many organizations retain our services on an ongoing basis to maintain their management systems. This allows them to focus on their core business activities instead of dedicating significant time on management system implementation and maintenance.
Scope of Services
Our management systems maintenance services include but not limited to:
- Representing your organization during external audits
- Providing ongoing consultation and support
- Training employees as required
- Updating policies, procedures and management systems
- Improving organizational processes
- Addressing customer complaints and quality issues
- Analyzing root causes of identified nonconformities
- Measuring and monitoring customer satisfaction
- Managing corrective and preventive actions
- Ensuring effective control of documented information
- Conducting internal audits and coordinating management reviews
- Conducting supplier evaluations and managing their performance
Internal Audit
Hiring and retaining competent personnel to ensure implementation and maintenance of ISO Standards is not an easy job. Moreover, some organizations due to their size, don’t need the full time personnel to maintain their management system. We offer services of our competent team players to maintain management systems (i.e. ISO 9001, ISO 14001, ISO 45001 and IATF 16949, etc.) of our customers. Our services are more efficient, value added and cost effective as compared to hiring, training, re-training, retaining and managing a full time.
How does it work?
We assign a dedicated and experienced consultant to our customers to work few hours in a week/month/year (as required) to coordinate management system activities as a part of their team including but not limited to ensure documented information is updated, required training is provided to all employees to implement the management system, internal audits are conducted on time, customer complaints are managed and corrective actions are taken for improvement. Many organizations retain our services on an ongoing basis to maintain their management systems. This allows them to focus on their core business activities instead of dedicating significant time on management system implementation and maintenance.
Scope of Services
Our management systems maintenance services include but not limited to:
- Representing your organization during external audits
- Providing ongoing consultation and support
- Training employees as required
- Updating policies, procedures and management systems
- Improving organizational processes
- Addressing customer complaints and quality issues
- Analyzing root causes of identified nonconformities
- Measuring and monitoring customer satisfaction
- Managing corrective and preventive actions
- Ensuring effective control of documented information
- Conducting internal audits and coordinating management reviews
- Conducting supplier evaluations and managing their performance
Training and Development
The core objective of training and development activities is to meet the current/future job requirements by bridging the gap between current and required level of employee’s performance. The term training refers to acquisition of Knowledge, Skills and Abilities (KPAs) to perform a current job whereas development refers to acquisition of KPAs to perform future job responsibilities as a part of career planning.
How does it Work?
Organizations retain services of our certified trainers on an ongoing basis to take care of their training and development activities. Our certified professionals help our customers to achieve their training and development objectives. This allows their employees to focus on their core activities instead of dedicating significant time on training and development activities.
Scope of Services
The scope of our training and development activities includes but not limited to:
- Conducting training need analysis
- Establishing training plan, training matrix and training schedule
- Identifying internal/external trainers
- Designing/updating training programs
- Delivering training as per training schedule
- Providing coaching and mentoring services
- Evaluating the effectiveness of training
- Analyzing the performance of employees after training
Key Benefits of Outsourcing Training and Development
- Get services of certified human resources professionals
- Allow your employees to focus on their core tasks
- Save the time and cost to hire someone to take care of training and development activities
Supplier Auditing
One of the key objectives of supplier audits is to evaluate the suppliers and reduce the risk of receiving nonconforming products/services. Supplier or second party audit is one of the requirements of some management systems like automotive QMS (IATF 16949). Supplier audits are frequently seen as an inconvenience. This may require sparing key employees from their core duties to visit suppliers, perform audits, write audit reports and follow-up on nonconformities. In addition to this, the individual conducting the audit must have understanding of required management system standards, supplier’s processes, experience of conducting supply chain audits, writing audit reports and making recommendations for improvement.
How does it Work?
We assign a team of certified auditors to conduct comprehensive audits of the suppliers on the behalf of customers. Our auditors execute all audit activities and present audit findings to the customers. We also share the level of risk working with those suppliers and recommend areas for suppliers development.
Scope of Services
We conduct audit of quality, health, safety, environment, information security and business continuity management systems.
Key Benefits of Outsourcing Supplier Audits
- Get services of competent and experienced certified auditors
- Allow your employees to focus on their core duties
- Eliminate cost of hiring, training, re-training and retaining auditors
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